Privacy Policy
Effective date: 1 January 2024 · Last updated: 2 June 2026
RMV18 Global Consultancy (“we”, “us”, or “our”), registered and operating from Mohana Complex, 1st Floor, Kalavasal Junction, Pethaniyapuram, Madurai 625 016, Tamil Nadu, India, is committed to protecting the privacy of everyone who uses our services or visits our website.
This policy explains what personal information we collect, why we collect it, how we use and protect it, and the rights you have regarding your data. Please read it carefully before submitting any personal information to us.
Information We Collect
Personal Information
When you contact us, submit an enquiry form, or engage our services, we may collect your name, email address, phone number, nationality, passport details, educational qualifications, and employment history as required to process your application or consultation request.
Usage Data
We automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is used solely to improve our website performance and user experience.
Communication Records
We retain records of your communications with us — including emails, WhatsApp messages, and form submissions — to provide consistent service and resolve any disputes.
How We Use Your Information
Service Delivery
Your personal information is used to process visa applications, work permits, study abroad placements, and other immigration and consultancy services you have engaged us for.
Communication
We use your contact details to send appointment reminders, application status updates, required document requests, and responses to your enquiries.
Legal Compliance
We may use or disclose your information to comply with applicable laws, regulations, court orders, or governmental authority requests in India or the destination country.
Service Improvement
Aggregated, anonymised data may be used to analyse trends, improve our processes, and better tailor our services to client needs. This data cannot be used to identify you.
Information Sharing
Third-Party Service Providers
We share your information only with trusted partners who assist us in delivering services — including embassies, consulates, licensed visa processing agents, educational institutions, and recruitment agencies. All partners are bound by confidentiality agreements.
No Sale of Data
We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.
Legal Requirements
We may disclose your information if required by law or in good-faith belief that such action is necessary to comply with legal obligations or protect the rights of RMV18 or our clients.
Data Security
Protection Measures
We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our systems use encryption, access controls, and regular security reviews.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Application records are typically retained for 7 years to comply with regulatory requirements.
Your Rights
Access & Correction
You have the right to request access to the personal data we hold about you, and to request correction of any inaccurate or incomplete information.
Deletion
You may request deletion of your personal data where it is no longer necessary for the purposes collected, subject to our legal retention obligations.
Withdrawal of Consent
Where processing is based on your consent, you may withdraw it at any time by contacting us. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Complaints
If you believe we have not handled your data appropriately, you may contact us directly. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Cookies
What We Use
Our website uses essential cookies to ensure basic functionality and session management. We do not use tracking or advertising cookies.
Your Control
You can configure your browser to refuse cookies or alert you when cookies are being sent. Disabling essential cookies may affect website functionality.
Third-Party Links
External Websites
Our website may contain links to external sites such as embassy portals or government immigration pages. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
Changes to This Policy
Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out to us:
Email: hello@rmv18.com
Phone: +91 90253 46241
Address: Mohana Complex, 1st Floor, Kalavasal Junction, Pethaniyapuram, Madurai 625 016, Tamil Nadu, India